The team responsible for design, development, testing and implementation of RPA bots, RPA consultants identify opportunities for improvement in existing processes; fine tune performance and operation issues that arise with RPA Bots; and provide on-going operational support including upgrades, defect fixes and any process change activities.
It is one thing to understand how RPA can benefit you and your firm, and another thing to implement RPA into your business process. There needs to be a proper plan and strategy in place before initiating the implementation. Cloudium insists on transparency between us and our clients, and hence, our team starts with a walkthrough on how things are going to work. Since, there are a number of things that go into consideration, we let you soak in the information before making any move. Once you give us the go, we start our work, keeping you updated at every step. Welcome to the era of digital labor!
In addition, we also provide BOT support to our clients. Each bot has a specific purpose and therefore, it is important to find the right bot platform for the success of your chatbot. Not to worry, our team has it all handled. Any successful bot will combine two things - AI and pre-programmed chats and access to company's knowledge base. And when part of a concerted service strategy, they make your life easier.