- Introduction – The purpose of this Privacy Policy is to inform you about how Cloudium Software (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our services, visit our website [Cloudium.io], or engage with our software applications. We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with applicable laws and regulations.
- Scope
This Privacy Policy applies to all individuals who interact with our services, including but not limited to: - Visitors to our website [Cloudium.io]
- Users of our software applications and services
- Clients and customers who engage with us for professional services
- Individuals who communicate with us through email, phone, or other means
This policy covers all personal information that we collect, use, and share in the course of our business operations, regardless of the method of collection (e.g., online, offline, directly from individuals, or from third parties). It also outlines the rights you have regarding your personal information and how you can exercise those rights. By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect personal information, such as your name, email address, phone number, and other details you provide when you register on the website or contact us. We also collect non-personal information, such as your IP address, browser type, and usage data, through cookies and similar technologies. By providing your mobile number and opting in to receive SMS messages, you consent to receive SMS messages from Cloudium at the number you provided. We obtain consent to send SMS notifications through various methods, including verbal agreement, physical forms, text messages, web forms, and other approved channels. These messages may include product updates, service alerts, marketing communications, and transactional information. Message frequency may vary. Standard message and data rates may apply. You can opt out of receiving SMS messages at any time by replying “STOP” to any message. For help, reply “HELP” to any message.
- How We Use Your Information
We use the information we collect to:- Provide and improve the services
- Send you important information about the Services, including updates, security alerts, and support messages
- Respond to your inquiries and requests
- Send you marketing and promotional materials
- Analyze how you use the Services to improve our offerings
- Sharing Your Information
Your mobile information will not be disclosed to third parties or affiliates for marketing or promotional use. Text messaging opt-in data and consent are excluded from information sharing and will not be shared with any third party.
- Your Choices
You have a number of choices regarding your information:- You can choose not to provide certain information, but this may limit your ability to use the Services.
- You can opt out of receiving marketing and promotional emails from us by following the unsubscribe instructions in those emails.
- Data Security
We have implemented appropriate technical and organizational security measures, such as encryption and secure access controls, to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
- Updates to This Policy
We may update this privacy notice from time to time in order to stay compliant with relevant laws. We will notify you of any changes by posting the new privacy policy on this page.
- Contact Us
If you have questions or comments about this policy, you may email us at info@cloudium.io or contact us at:
Cloudium Software (Pvt) Ltd., 6th Floor (6A), Sunya EK Cyber Park Pvt. Ltd., Infopark Phase 2 SEZ, Brahmapuram PO, Kochi, Kerala-682303.
